Overview
Vacancy Type: Permanent
Location: Stratford-upon-Avon (Hybrid)
Salary: Competitive + up to 10% bonus & benefits
Valpak has created a friendly and supportive working environment that enables our team to perform to the best of their abilities, with flexible hours, hybrid working options, access to training and opportunities to get involved in various groups to nurture key interests.
With social value at the heart of our business ethos, employees can take a day on us to volunteer for an organisation of their choice, and our Charity Committee organises fundraising events for the employee nominated charity of the year.
Valpak endorses wellbeing and healthy lifestyles, offering subsidised gym membership, optional healthy living seminars and social events, encouraging cross team integration. Plus the “After Work” social group organises regular gatherings – an opportunity to get to know friendly faces.
Our team is passionate, friendly, approachable and dedicated to the business mission – to inspire businesses to do all they can to reduce their environmental impact. If you have an interest in sustainability and like the sound of all Valpak offers, we would love to hear from you!
Carbon Footprint
How will I make a difference?
As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.
The Corporate Trainer will be responsible for designing, developing, and delivering high-quality training programmes for internal teams, with a particular focus on customer service training and management development. The role will ensure employees are equipped with the skills and knowledge to perform effectively and support the company’s overall business objectives.
Key accountabilities
* Design and deliver engaging training sessions for customer service teams and management staff – Facilitate interactive and impactful training workshops, both in-person and virtually, to ensure knowledge retention and engagement
* Adapt facilitation style to suit different audiences, learning styles, and business needs
* Use a range of training methods, including workshops, coaching, and e-learning
* Provide one-on-one coaching and mentoring to employees when needed
* Utilise the Learning Management System (LMS) to create, manage, and deliver training content
* Maintain accurate training records within the LMS, ensuring compliance and tracking employee progress
* Leverage the LMS to streamline training delivery and record-keeping
* Monitor learning progress through the system
* Assess training needs by working closely with department heads and key stakeholders
* Measure the effectiveness of training programmes and make improvements as required
* Enhance the knowledge, skills, and confidence of employees in customer service and management roles
* Support the ongoing development of training materials and resources
* Ensure training programmes align with business goals and improve overall performance
* Continuously develop and refine training content to meet evolving business needs
* Introduce new methods to enhance training effectiveness
What kind of businesses will I be working with?
What benefits will I receive?
We strive to make Valpak an employer of choice. Whether it’s achieving work-life balance, helping towards a healthier lifestyle, or saving money, we have a range of benefits to help support you, including:
* Hybrid working and flexi Friday early finish
* Company annual bonus – up to 10%
* Enhanced pension scheme with Aviva (doubled up to 8%)
* Access to voluntary benefits such as private medical insurance, cycle to work scheme and subsidised gym membership
* Enhanced maternity pay
* 25 days annual leave and option to buy/sell additional days
* Annual volunteering day
* An extra day off for your birthday
* Access to a savings platform that includes discounts and money-off promotions from 800+ retailers
* Wellbeing initiatives
If you would like to be considered for more than one role, or any future roles, please send your CV to cv@valpak.co.uk.
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