Company Overview
Russell's is an 8th generation family business specializing in the supply of agricultural and groundcare machinery. We operate from twelve depots across North East England and the Midlands, focusing on quality service and customer satisfaction.
Summary
Groundcare Hire Solutions is the UK's fastest growing expert in specialist groundcare machinery hire. GHS is part of Russell's Groundcare, one of the UK's biggest professional groundcare dealers with over 40 years industry experience.
We are seeking a Parts Assistant to support the efficient operation of the parts department by managing inventory, assisting customers and service technicians with parts requests, and ensuring timely ordering and delivery of parts. This role requires strong organisational skills, attention to detail, and excellent customer service.
Location
GHS is based near Little Weighton in the East Riding of Yorkshire, approximately 5 miles south-west of Beverley and 4 miles west of Cottingham.
Responsibilities
* Assist depot based and mobile service technicians in identifying and locating required parts.
* Process parts orders, returns, and exchanges accurately and efficiently.
* Pick, pack and despatch parts to mobile technicians.
* Maintain and organise parts inventory, ensuring stock levels are in line with business needs.
* Receive, inspect, and store incoming parts shipments.
* Prepare and issue invoices for parts sales.
* Keep the parts department clean, organised, and compliant with safety standards.
* Assist in conducting regular stock checks and inventory audits.
* Provide exceptional customer service in person, over the phone, and via email.
* Support the Parts Manager with administrative tasks as needed.
Skills & Qualifications:
* Previous experience in a parts department or similar role preferred.
* Strong organisational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Good numeracy and English skills.
* Confident computer skills and familiarity with inventory management systems.
* Physically fit with the ability to lift and move parts as required.
* Hold a full UK driving licence.
* Forklift Licence preferred but not essential.
Russell's GHS benefits:
* Competitive remuneration package.
* Company pension scheme.
* Company, uniform and PPE is provided.
* Regular manufacturer led training.
* Structured development.
* Life assurance scheme.
* Exact salary dependent on experience.
Call-To-Action
If you are passionate about delivering exceptional service and want to be part of a respected family business, we invite you to apply today and help us shape the future of groundcare machinery hire
Job Type: Full-time
Pay: £30,000.00-£32,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Life insurance
* On-site parking
* Sick pay
Work Location: In person