Service & Install Co-Ordinator
Telford
Permanent
Up to £30,000 per annum
Monday to Friday
We are working with a well-established business in Telford to recruit for a Service Co-ordinator on a permanent basis. This role has become available due to a period of sustained growth and to enable them to achieve their plans for growth, they now need to add an extra person to the team. The Service Co-ordinator will be responsible for the effective delivery of first-class customer service and continuous development to the revenues to the business.
Duties will include but won’t be limited to:
* Ensure timely, effective communication with colleagues, customers and suppliers alike.
* To effectively allocate and plan the company’s field engineering resources, communicating in good time and to the agreed standards.
* Organise spare parts, plant and equipment to correspond with site attendance.
* Ensure all associated administration (quotations, billing, customer & purchase orders, warranty issues, maintenance & master data etc.) procedures are actioned in an accurate and timely manner.
* Effectively plan to deliver budget/KPI level performance monthly, ensuring sufficient work is generated/available to avoid shortfalls to plan.
* Work in accordance with Health & Safety regulations and agreed company practice at all times.
* Maintain the warehouse and stock in an accurate, orderly manner at all times with all transactions...