Were looking for a proactive and detail-driven Customer Service Executive to join a growing and supportive team based in Burton upon Trent. This is a varied role combining customer service and sales support, offering excellent career development for the right candidate. What youll be doing: Providing outstanding customer support via phone and email Managing customer records and forms accurately using Exceland CRM systems Resolving customer complaints professionally and efficiently Making outbound sales calls to existing and potential customers Coordinating orders, samples, and deliveries with internal teams What were looking for: Experience in customer service, sales support or order processing Confident using Microsoft Exceland CRM systems Excellent communication and problem-solving skills Highly organised with strong attention to detail A customer-first attitude and positive, proactive approach If youre ready for a new challenge and enjoy working in a fast-paced, customer-focused environment, apply now. However, if you do not hear from us within 48 hours, please assume your application has been unsuccessful.