Administration: - Making sure customer orders received are entered correctly into the CRM system - Communicating with customers and all colleagues by telephone, email ensuring queries - Ensuring that agreed promised delivery dates to customers are maintained - Managing the end-to-end order process including providing details regarding dispatch and delivery - Process quotation to the customer Logistics: - Manage daily distribution through the CRM systems - Stock Control and transfer - Daily communication to our warehouse, and follow by KEYENCE Global logistic guidelines which include self-auditors - Visit warehouse and Identify area for continuous improvement - Support at all stages of the flow of goods from the Japanese parent company to end customers