Overview
The Care Coordinator plays a vital role in ensuring that customers receive the highest quality of care throughout their time receiving support via Pinnacle Care Professionals. This position involves coordinating various aspects of care, including rota management, liaising with healthcare professionals, and managing administrative tasks to facilitate efficient service delivery. The ideal candidate will have a strong background in office administration and a passion for supporting individuals.
Responsibilities
* Coordinate care by scheduling care appointments, follow-ups, and necessary communications with staff.
* Maintain accurate records and ensure all documentation is up to date.
* Communicate effectively with customers, families, and healthcare providers to ensure seamless care transitions.
* Assist in the development of care plans tailored to individual needs
* Monitor patient progress and provide support as needed throughout their treatment journey.
* Collaborate with multidisciplinary teams to enhance patient outcomes.
Skills
* Proven office experience is essential for managing administrative duties effectively.
* Strong organisational skills with the ability to prioritise tasks in a fast-paced environment.
* Excellent communication skills, both verbal and written, to interact with diverse individuals.
* Empathy and compassion towards patients and their families.
* Proficient in using office software and electronic health record systems.
* Ability to work independently as well as part of a team.
Job Type: Part-time
Pay: £13.00-£15.50 per hour
Expected hours: 16 per week
Benefits:
* Employee mentoring programme
* Flexitime
* Free parking
* On-site parking
* Referral programme
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
Application deadline: 25/08/2025
Reference ID: CC1808