Job Title: Community & Member Experience Manager
Location: Liverpool Street
Hours: 8:30am-17:00pm | Monday- Friday
Contract Details: Permanent, Full-time
Salary: £33,000 - £38,000 per annum + 5% bonus
About Our Client:
Join a vibrant coworking community that prioritises connections and collaboration! Our client specialises in providing exceptional workspaces designed for ambitious businesses to thrive. With a focus on member care and productivity, they believe that building genuine relationships enhances the overall experience for everyone involved. 🌟
Benefits & Perks:
Comprehensive and flexible benefits package
Pension, life insurance, and income protection
Options for private medical and dental plans, gym memberships, and childcare support
Employee Assistance programme and health screenings
Enhanced parental leave and wellness initiatives
Healthy snacks and exclusive discounts! 🥳Responsibilities:
Build strong relationships with members to ensure a positive coworking experience
Facilitate onboarding for new members and ensure seamless transitions
Gather and act on member feedback for continuous improvement
Plan and execute engaging community events and programming
Manage administrative tasks and maintain accurate membership records
Oversee the member experience team and community budget
Ensure health and safety compliance for a secure workspace 🏢Essential (Knowledge, skills, qualifications, experience):
Prior experience in customer service or hospitality
Proven community management experience is a strong plus
Excellent interpersonal and organisational skills
Proficiency in office software and AV equipment
Ability to multitask and balance various prioritiesDesirable (Knowledge, skills, qualifications, experience):
Previous budget management experience
Health & Safety competencies advantageous
Resourceful team player with strong relationship-building skillsTechnologies:
Familiarity with office software and AV equipment for events and meetingsHow to apply:
If you're excited to create an exceptional member experience and make meaningful connections, we want to hear from you! 🌈 Please send your CV and a cover letter highlighting your relevant experience to (url removed). Join us in creating a thriving community where everyone feels at home! 🌍✨
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website