Logistics done differently.
Here at XPO Logistics, a fantastic opportunity has arisen for a Front Desk Controller to join our existing team in East Leake (Nottinghamshire) on our British Gypsum contract, on a full-time, permanent basis. The shift pattern is Monday to Friday.
The role involves a wide range of transport operational responsibilities, including completing transport reports and administrative tasks. You will be working on the PM shift.
Want to know more? Please click this link: europejobs.xpo/en/ to see our current vacancies.
Pay, benefits, and more:
We’re offering a salary of up to £24,000 per annum. Additionally, we offer 25 days holiday (plus bank holidays), with the option to buy extra days. Benefits include high street discounts, a cycle-to-work scheme, a workplace pension, and many other perks.
What you’ll do on a typical day:
1. Maintain high system housekeeping and work efficiently to agreed timescales.
2. Organise and manage paperwork and files for auditing purposes.
3. Enter data into the in-house computer system.
4. Communicate with customers via telephone and email.
5. Share data-entry responsibilities with team members.
6. Support Shift Managers and Site Manager as needed.
7. Complete 'track and trace' processes using internal systems.
8. Prepare dispatch notes and paperwork for internal and external hauliers.
9. Provide excellent service to all customers.
10. Perform other duties as required, including delegated tasks during colleagues' absence.
11. Manage the POD (proof of delivery) process in line with company procedures.
12. Work with the fleet department to log defects, meet servicing schedules, and escalate issues.
13. Challenge drivers on hours, breaks, POA, and kilometres.
14. Keep records of tachograph infringements and license checks.
15. Carry out general office duties.
16. Check vehicles returning to site against outbound sheets; report concerns.
17. Adhere to all company policies, including dress code, performance standards, and health & safety policies.
Assist with setting up driver records for new starters to maintain license information.
What you need to succeed at XPO:
* Proactive approach to identifying and resolving issues.
* Proven administrative experience.
* A positive attitude and drive to foster a supportive team culture.
Be part of something big.
XPO is a leading provider of innovative supply chain solutions, helping customers manage their goods efficiently through advanced technology and services. Our strength lies in our global team—dynamic, innovative people of all experience levels who make XPO a great place to work.
The statements above describe the general nature of the work and are not exhaustive. Employees may be required to perform additional duties as needed.
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