Travelers Europe is looking for an Professional Indemnity Lawyer. This position is ideal for a newly qualified solicitor aspiring to develop their claim handling skills. Working under close supervision, you will provide outstanding claim handling services in investigation, evaluation, negotiation, and resolution of assigned claims according to the Company's policies, procedures, best practices, and controls. You'll be expected to seek guidance from senior colleagues when needed and to support the Claims Management Team by delivering proactive, quality claims handling and exceptional customer service, ensuring efficient claims operations and upheld service standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part‑time employees). This policy may be changed at the Company's discretion.
Responsibilities
* Analyses and applies policy coverage accurately to all assigned claims.
* Investigates assigned claims.
* Negotiates and settles claims proactively and reserves claims accurately, delivering a consistent quality service.
* Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and company service standards are met.
* Authorises claim payments and reserves within agreed claims handling authority.
* Maintains data accuracy.
* Develops and maintains effective business relationships both externally and internally.
* Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
* Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines.
* Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills.
* Performs other duties as assigned.
Benefits
* Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
* Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). An additional contribution up to 3% may be added if you contribute more, bringing the total company contribution to 12%.
* Holiday Entitlement: Minimum of 25 days holiday entitlement annually, with the opportunity to purchase additional days to allow for a total of up to 35 holidays per year.
* Wellness Programme: The Travelers wellness programme includes tools and resources to help you achieve your wellness goals. The Employee Assistance Programme provides access to professional counseling services and other resources; eligible for five free counseling sessions with a licensed therapist.
* Volunteer Encouragement: Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Qualifications
* Must be a qualified solicitor.
* Prior insurance claims or underwriting or legal work related activity experience preferred (e.g., paralegal, solicitor, trainee barrister or similar).
* Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority.
* Possesses a basic or preferably intermediate knowledge of the UK legal system, some practical experience of litigation and/or coverage work in an insurance or legal environment.
* Is capable of handling claims competently in line with required technical standards, best practices and service level standards.
* Good communication skills; articulate and confident to talk directly to internal stakeholders and insureds on professional lines matters.
* Intermediate business perspective, ability to build collaborative relationships, openness to influence, flexibility, accountability and credibility.
* Ability to think analytically and strategically.
* Advanced customer focus.
* Ability to exercise sound judgment and decision making.
* Ability to work effectively as part of a team.
* Law degree or licensed solicitor or equivalent in a competent jurisdiction.
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