Solution Architect, New Business Manager
Career Level – Manager
UK (Birmingham)
Salary: Competitive salary and package (Depending on level of experience)
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
Responsibilities
* Own the end-to-end solution for our large transformational and managed service contracts for cloud.
* Architect AI‑optimized solutions that enhance IT operations through predictive analytics, intelligent monitoring, and automation tools such as AIOps platforms (e.g., Palantir, Moogsoft, BigPanda, Splunk ITSI).
* Manage multiple towers from applications, data & analytics, automation, industry solution, infrastructure, and cloud.
* Leverage AI‑driven automation to enhance service management processes, reduce operational noise, and enable proactive issue resolution.
* Own the full scope from migration to run scope, including all key service elements, e.g., Service Desk, Service management, cloud architecture design, app and infra management, migration, network, workplace, security.
* Architect a compelling and commercially competitive solution with a key focus on cloud (Public, private & hybrid), integrating AI frameworks and AIOps platforms to demonstrate significant and quantifiable value to the client.
* Leverage Accenture assets and third‑party relationships in architecting solutions, incorporating AI tools where applicable to improve operational efficiency.
* Lead the solution planning teams for large, complex deals including multiple solution architects, subject matter experts, transition, and transformation experts.
* Work alongside Sales to manage the senior client buyer and solution owner (e.g., CFO, CIO) and sell AI‑enabled and cloud‑centric solutions.
* Utilize AI and machine learning capabilities to ensure solutions drive predictive problem identification, root cause analysis, and noise reduction.
* Bring operational experience to bear to ensure the solution is deliverable at acceptable risk to Accenture.
* Develop and negotiate contract content to ensure the solution is contracted to deliver client and Accenture value.
* Own, manage, and ensure the quality of client‑facing content (both oral and written) that presents the solution. This includes proposal material, proposal orals, workshop presentations, due diligence, and Q&A content.
* Build strong links with and work collaboratively with Accenture groups (e.g., Technology Consulting, Application Operations, Security) to ensure holistic solutions, transition, and delivery.
* Integrate AI and AIOps methodologies into the transition process to streamline service delivery while reducing risks.
* Own and manage the solution and delivery approvals process, including Accenture’s Senior global management.
* Ensure solution, including AI‑enabled elements, is transitioned successfully into the delivery.
Qualifications
* Proven track record (wins) in defining and selling AI‑enhanced and cloud‑centric managed services solutions for leading global enterprises.
* Robust Public Cloud services understanding, ideally key public cloud provider certifications.
* Experience in deploying AIOps technologies such as Moogsoft, BigPanda, or Splunk ITSI for enhanced IT operations.
* Experience in complex solution team management.
* Experience in architecting significant infrastructure and cloud solutions.
Set yourself apart
* Hands‑on experience with AIOps platforms and AI‑driven solutions that optimize IT operations.
* Cloud provider certifications.
* Delivery or hands‑on background.
* Knowledge of operational support & security challenges associated with taking a client on a journey to the Cloud utilizing an "As a Service" model.
* Public Cloud (AWS, Azure, Google)
* Operational Tooling, Automation, Predictive Analytics, and AIOps
* Service Management & ITIL
* Service Desk and End User Workplace Services
* Data Centre and Private/Hybrid Cloud Operations
* Network and Security
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