Customer Service, Logistics, Slough, Fully office based
Your new company
A third party logistics and fulfilment company based in Slough is looking for a full-time Customer Service Key Account Handler to join their team on a permeant basis. This company works with some big partners within the industry and is rapidly growing.
Your new role
Working within a team of 9, you will be handling B2B queries for the companies' own accounts. The role will be 80% emails and 20% telephone calls. You will be looking up quotes on the system and providing the correct information to customers as well as logging information on their CRM system. You will also handle inbound telephone calls and act as the first point of contact.
What you'll need to succeed
You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and be able to respond to customer emails in an articulate and professional written manner. You will have experience using CRM systems and logging data into company systems.
What you'll get in return
This role is a fully office-based position offering a salary of between £25,000- £26,000. There is free parking onsite with 20 days holiday plus bank holidays. You will work Monday-Friday 08:30am-5pm or 9am – 5:30pm. There are also opportunities to progress and a career development programme to help with the next steps of your career in the business.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
# 4520195