EVENTS SOURCING SPECIALIST LOCATION: Swindon SALARY: £28,000 JOB TYPE: Permanent – Office Based Monday to Friday 9am to 5.30pm (flexibility required for travel) Role Purpose To build strong working relationships with clients and colleagues To ensure outstanding operational excellence Achieve margin percentage set for each event To live and breathe our values, ensuring they are at the heart of all business relationships and decisions. Role Responsibilities Managing multiple client enquiries from initial enquiry through to completion of booking. Managing rooming lists, catering requirements and client requests up to the day of the booking. To ensure that deadlines and client SLAs are met. To negotiate the best rates on behalf of clients. To prioritise workloads and support the team in order to fulfil client needs. To proactively learn and follow specific client and internal processes. To be confident in contract checking and scrutinizing the detail. To be fully competent in using The Gratis booking tool, with maximum efficiency in mind. To follow up after every booking with a courtesy call and to understand future requirements. To be responsible for collecting the final invoice once a booking is complete, ensuring commission levels are set correctly in Gratis and reconciling to match the final invoice – ensuring SLA is met. To support the Commercial area by proactively negotiating enhanced commission, requesting credit facilities, and being aware of deals in place. To maximise all product knowledge opportunities by hosting suppliers visiting the office, accompanying client on-site inspections, attending external product knowledge days and attending trade shows, and sharing within the business. Be aware of all joint venture partners and their offerings, in order to confidently share with clients. To build and develop good supplier relationships. To attend a minimum of two Client Kit Days (Keeping in touch) day each year To attend two key stakeholder’s client events per year. To ensure the Company maintains a fun, socialising and hard-working environment Experience Required At least 3 years’ experience in a venue find role An understanding of venue finding and events. Use of Gratis and Cvent - training can be given. Worldwide venue & destination knowledge desirable, not essential. Excellent team player. PC literacy including Excel, PowerPoint & Word. Benefits Monday – Friday, 9.00 am – 5.30 pm. Please note this role may travel, which may incorporate an earlier start or a later finish. 25 days Holiday Company Laptop Long Service recognition scheme Monthly and annual employee recognition Flexible holiday scheme Death in service life insurance Access to travel industry hotel rates