Overview
Job Summary
We are seeking a motivated Pharmacy Technician to support medicines optimisation within our PCN team. This role is central to ensuring patients receive safe, effective, and appropriate treatment while supporting GPs and practice staff with prescribing queries. The successful candidate will liaise directly with patients, explaining medication changes, promoting adherence, and addressing concerns. You will contribute to structured medication reviews, check prescription accuracy, and highlight potential interactions or issues. Working closely with pharmacists, GPs, and the wider team, you will also respond to prescribing queries, support cost-effective use of medicines, and escalate clinical concerns where necessary. This is a patient-facing role requiring excellent communication and organisational skills. By bridging the gap between patients and clinicians, you will play a key part in improving care quality, enhancing patient safety, and ensuring the best possible outcomes from prescribed treatments.
Main duties and responsibilities
* To support medication review and conduct medicines reconciliation.
* To identify patients suitable for medication changes in line with the Medicines Management work plan to support QOF, prescribing targets and ICB projects and subsequently make those changes with the agreement of the GP or pharmacist (e.g., dose optimisation, formulary switching).
* To assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients' medication records are up to date.
* Under the direction of the PCN Pharmacist/GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients.
* To implement initiatives to reduce waste, improve medicines compliance and ensure best practice is adopted in accordance with local guidelines, legislation, safety updates (e.g., NICE, MHRA).
* To assist the PCN Pharmacist with searches, data collection and letter production required for prescribing changes or drug alerts.
* To facilitate High Risk Drug Monitoring.
* To provide information and answer technical medicines management queries from healthcare professionals and members of the public.
* To help develop and implement medicines management initiatives through the work of the practice (e.g., repeat prescribing, pharmacy MURs).
* In conjunction with the PCN pharmacist, deliver training and education on prescribing and therapeutics in general practice.
* To provide pharmacy systems training to new members of the team and provide leadership to new staff.
* To take an active part in our Covid Vaccination programme when needed, including reconstituting vaccine, managing the cold chain and stock control.
* To be able to work as part of a team and to work independently with good time management skills.
* To support and/or manage PCN-wide projects depending on experience and to work professionally, complying with confidentiality and data protection policies.
About Us
Central Liverpool Primary Care Network (CLPCN) is six practices in central Liverpool, working collaboratively to improve the health and wellbeing of our local population. We focus on prevention, early intervention and personalised care, and aim to reduce health inequalities by addressing barriers to care.
Details
* Date posted: 05 September 2025
* Pay scheme: Agenda for change
* Band: Band 5
* Salary: Depending on experience
* Contract: Permanent
* Working pattern: Full-time
* Reference number: A3045-25-CLPCNPTECH
* Job locations: CLPCN hub, London Rd, Liverpool, Merseyside, L3 8JA
Job Description and Responsibilities
Pharmacy Technician in General Practice within a Primary Care Network. To liaise with patients, practice staff, GPs, care home staff and community pharmacists in all aspects of medication reviews and prescribing queries to improve the pharmaceutical care of patients. To support medication review and conduct medicines reconciliation. To identify patients suitable for medication changes in line with the Medicines Management work plan to support QOF, prescribing targets and ICB projects and subsequently make those changes with the agreement of the GP or pharmacist (e.g., dose optimisation, formulary switching). To assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients’ medication records are up to date. Under the direction of the PCN Pharmacist/GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients. To highlight any medication errors/queries and report any concerns to the PCN Pharmacist/GPs to support local clinical governance structures. To implement initiatives to reduce waste, improve medicines compliance and ensure best practice is adopted in accordance with local guidelines, legislation, safety updates (e.g., NICE, MHRA). To assist the PCN Pharmacist with any searches, data collection and letter production required for prescribing changes or drug alerts. To facilitate High Risk Drug Monitoring. To provide information and answer technical medicines management queries from healthcare professionals and members of the public. To help develop and implement medicines management initiatives through the work of the practice (e.g., repeat prescribing, pharmacy MURs). In conjunction with the PCN pharmacist deliver training and education on prescribing and therapeutics in general practice. To provide pharmacy systems training to new members of the team and provide leadership to new staff. To take an active part in our Covid Vaccination programme when needed, reconstituting vaccine, managing the cold chain and stock control. To be able to work as part of a team and to work independently with good time management skills. To support and/or manage PCN-wide projects depending on experience and to work in a professional manner, complying with confidentiality and data protection policies.
Person Specification
Qualifications
* Essential: General Pharmaceutical Council Registration as a Pharmacy Technician; BTEC National Diploma in Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent; Evidence of CPD; DBS
* Desirable: Previous experience working as a Primary Care Pharmacy Technician; Access to a car and a driving licence
UK Registration
* Essential: Disclosure and Barring Service Check
* This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS disclosure.
* Applicants must have current UK professional registration. For further information please see NHS Careers website.
Notes
* Job descriptions reflect current requirements and may be updated; changes will be consulted as part of annual appraisal.
* May be expected to work at any medical practice sites in line with service needs.
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