About us
Located in the South West of England, Cream Care provides bespoke residential and supported living provision for those with a range of complex needs, primarily with a profound physical disability and / or learning difficulties. Established in 2006, the aim of Cream Care has been to provide opportunity for development and growth, overcoming barriers in order to support people to realise their goals, wishes and aspirations.
Job Description
Position: HR & Payroll Administrator
Location: Taunton
Contract Type: Permanent, Part Time (30 hours).Some flexibility on hours available, just let us know when we talk.
Salary: £21,000-23,250 (£28,000-31,000 FTE)
What You'll Be Doing:
We're looking for an HR & Payroll Administrator to join our Head Office team in Taunton. This is a varied role where no two days are the same — one day you might be focused on the detail of payroll, the next you could be supporting a welfare meeting with a people-first approach.
It's a busy but rewarding role, offering a balance of structured tasks and unexpected challenges, where your input will directly support both our employees and the company's continued growth.
· Acting as the first point of contact for HR and payroll queries.
· Ensuring payroll is processed accurately and on time.
· Responding to HR and wages queries promptly to maintain employee satisfaction.
· Managing day-to-day HR administration such as flexible working requests and resignations.
· Supporting and advising homes with absence management and some staff issues.
· Maintaining accurate employee records, files, and spreadsheets in line with data protection requirements.
· Producing ad-hoc reports and analysis on HR issues as required.
What We're Looking For:
You don't need to be fully HR-qualified to apply (although we'd love to hear from you if you're working towards it). What matters most is the right attitude and willingness to learn.
We're looking for someone who can bring:
· Kindness, compassion, understanding, and sensitivity in dealing with people.
· A proactive approach to learning and solving problems.
· (Preferably) experience of supporting managers and colleagues with basic HR queries.
· A good understanding of employment law, HR policies, and practices.
· The ability to work under pressure and juggle multiple priorities.
· Strong attention to detail and accuracy.
· Good numerical skills for payroll tasks.
· Proficiency in Microsoft Office, especially Excel.
· The ability to work independently and as part of a team.
What We Offer:
· Six weeks' holiday plus bank holidays
· Paid lunch break
· Free on-site parking
· Complimentary food in kitchen
· Employee assistance programme and health care plan
* Unfortunately, we are unable to offer visa sponsorship for this role, so you will need to have the right to work in the UK.
Job Types: Full-time, Permanent
Pay: From £21,000.00 per year
Experience:
* HR: 1 year (preferred)
* Microsoft Excel: 1 year (preferred)
* Microsoft Office: 1 year (preferred)
* Microsoft Word: 1 year (preferred)
Location:
* Taunton TA1 4PX (required)
Work Location: In person