ETeam is seeking a support technician in Livingston, UK, to provide 1st and 2nd line service desk support. The role involves logging incidents, assisting users, and maintaining high customer service standards, requiring fluency in Italian and a minimum of 1 year IT Service Desk experience. Candidates must demonstrate a strong interest in technology and problem-solving, and be open to working rotating shifts. Experience with ITSM systems and knowledge of Citrix are preferred.
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