We’re partnering with a well‑known organisation in Buckinghamshire to appoint a Head of HR Services on a 12‑month fixed‑term contract. This is an exciting opportunity to join the business at a pivotal point in its transformation journey as it modernises its HR operating model and implements SAP SuccessFactors .
As Head of HR Services, you will lead the delivery of high‑quality HR operations across the full employee lifecycle, while also overseeing Reward and Learning functions. This is a hands‑on leadership role that combines day‑to‑day operational excellence with the opportunity to shape and deliver a number of strategic HR projects.
The Role
In this role, you will:
* Lead and develop the HR Services team, ensuring an excellent experience across onboarding, lifecycle changes, offboarding and all employee administration
* Oversee Reward and Learning teams, ensuring alignment, accuracy and consistency in process, governance and employee experience
* Play a key role in the implementation of SAP SuccessFactors, acting as a business lead, ensuring readiness, adoption and change management across HR and the wider organisation
* Drive continuous improvement across HR processes, systems and service delivery
* Work closely with HR leadership and cross‑functional stakeholders to support a variety of HR projects and operational enhancements
* Ensure compliance, accuracy and strong controls across all HR service areas
About You
We’re looking for someone who brings:
* Proven experience leading HR Operations / HR Shared Services, including full employee lifecycle delivery
* Strong leadership capability, with experience managing multi‑discipline HR teams (e.g. HR Services, Reward, Learning)
* Demonstrable experience driving HR systems improvement — exposure to SAP SuccessFactors is highly advantageous
* A solutions‑focused mindset with the ability to navigate complexity, ambiguity and change
* Confidence managing stakeholders, influencing across HR and the wider business
* A passion for improving service delivery, operational efficiency and employee experience
What’s on Offer
* A high‑impact role at a key point in the organisation’s HR transformation
* The chance to lead SuccessFactors implementation and shape future HR processes
* A collaborative, supportive environment with strong leadership engagement
* Hybrid working with an accessible Buckinghamshire base