Overview
Pay - £7.55 - £12.21 per hour.
Our store in Trowbridge is looking for 8, 12, 16, 20, and 24 hrs per week Sales Assistants. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift. Hours to be discussed at the interview.
Here at Dunelm, our Sales Assistants are the backbone of our store team; a wonderful group of people at the heart of our customer experience. With customer focus as our top priority, our Sales Assistants are the first point of contact for helping customers and ensuring they leave satisfied, fostering positive lasting impressions that encourage repeat visits.
16-17 age - £7.55
18+ age - £12.21
Dunelm is committed to becoming a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual identity, socio-economic background, or education. We aim to provide a workplace where everyone can succeed and have systems in place to support all colleagues. We seek candidates who share our values and celebrate diversity in all its forms.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent, memorable service to foster loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for delivery when items are not available on the shelves. Training will be provided to create bespoke orders for curtains and blinds, and styling departments such as bedding displays to inspire customers and help them select the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. Responsibilities include merchandising, updating prices, tidying the store, receiving deliveries, checking stock, ordering, and replenishing shelves, always considering customer needs.
What we'll look for in you
* Our colleagues support and encourage each other to create a welcoming and supportive work environment.
* Confidence, empowerment, and a sociable nature are valued, along with enthusiasm for working in a growing retail environment to deliver memorable customer experiences.
* You should enjoy helping colleagues, contribute positively to the team, and communicate effectively with store management.
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