We are currently looking for an exceptional Conference & Events Manager at Farnham Bush Hotel.
As Conference and Events Manager you will:
* Oversee the enquiries and booking requests for our meeting and event spaces maximizing revenue opportunities.
* Respond in a timely manner to internal and external catering sales inquiries or requests and provide assistance as needed.
* Apply highest attention to detail when responding to enquiries and when planning an event.
* Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.).
* Organize weekly event meetings with kitchen and operations team.
* Establish and maintain effective employee working relations both within the department and with other departments.
* Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions.
* Focus on a consistently executed bespoke approach for each event and maximize the up-selling opportunities.
* To fully understand the needs of the customer and strive to always meet or exceed those expectations.
* Arrange and carry out Hotel show rounds
* Participate in hotel promotional activities
* Maintain accurate, up-to-date customer records in Event Temple and Mews.
* To know and promote the hotel facilities and to have the knowledge of our competitors’ strengths and weaknesses.
* Ensure accuracy of all bookings; standard contracts signed and clear billing details received.
* To manage customer satisfaction post event and resolve any outstanding issues and secure future sales leads.
* Assist the Sales and Marketing Manager in the collation of daily/weekly/monthly reports focusing in on conversion statistics, daily activities and monthly
* Weekends and evening work will be required.
This role will be reporting into the Sales & Marketing Manager.
Previous experience within a similar sales role is ideally require, but full training will be given.
The salary for the role ofConference and Events Manageris £35,000 per annum / 40 hours a week.
We look forward to receiving your application, however, due to the high number of applications, we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients.
#J-18808-Ljbffr