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Conveyancing administration assistant

Sheffield
Thepmlawgroup
Administration
Posted: 2 October
Offer description

We are expanding and we want you to join us!

Are you looking to join an employer that is forward thinking, innovative and that can offer you endless opportunities for you to progress and develop?

We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, this means that we have decades of experience in our respective fields.

We have a specialist and dedicated Conveyancing business that forms part of the PM Law Group.

Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever important human touch.

Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.

As our newly appointed Conveyancing Administration Assistant you will provide general administration assistance as part of the client facing conveyancing team always delivering the highest level of customer service to clients.


Role Responsibilities

* Communicate with clients over the telephone, by email and in face-to-face meetings as part of the Client Facing Legal Assistant Team.
* Communicate with and provide updates to other solicitors, estate agents and other professional organisations.
* Set up client files within our case management system.
* Produce initial client documentation, i.e. authority to act, questionnaires, protocol documentation etc and checking such documents upon their return.
* Carry out Solicitor and client due diligence.
* Request documentation fundamental to the transaction.
* Ensure documents are returned by client’s and work providers, chasing them if required and progressing transactions.
* Log correspondence to the correct files / matters.
* Enter data into the correct fields in the case management system from correspondence received.
* Log and complete tasks on the case management system.
* Perform general administration tasks.


What we need from you

* Can work to deadlines.
* Has a real attention to detail with a keen eye.
* Has the ability to prioritise workloads.
* Demonstrates the willingness to adhere to and surpass set targets.
* Can work on own initiative and as part of a team.
* Has an excellent telephone manner, client care and enthusiasm.
* Must be able to communicate well both orally and in writing.
* Has experience of working in an admin role.
* Has experience of working in a client care/customer service environment.
* Has experience of working in a conveyancing related role with the use of a case management system– desirable but not essential.


What we offer you

Our Sheffield Head Office, PM House, has been designed to be a high quality and pleasant working environment. In addition to a competitive salary and benefits package we offer:

* Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
* Competitive Starting Salary – £22,500 per annum.
* Non-Contractual Bonus giving you the potential to earn up to an additional £150 per month.
* Generous Annual Leave entitlement – 25 days per year + Bank Holidays.
* Additional Annual Leave entitlement for long service.
* Industry leading training.
* Opportunities for you to progress and develop further.
* Pension Scheme.
* Lucrative ‘Refer a friend scheme’.
* Free Parking.
* Free Costco Card.
* On-site subsidised canteen with relaxation area.
* Employee Assistance Programme.
* Annual Summer and Christmas Parties.
* Award Events.

If you have the experience that we require,apply now!

If this role isn’t for you, check out all of our current vacancies online today through our group website: Careers – PM Law Group (thepmlawgroup.co.uk)!

We’re always looking for new people to join the Group who represent our values and want to take advantage of our experienced and award-winning training programs. If you do not see a role that complements your experience, you can always submit a speculative CV!

The PM Law Group are an equal opportunities employer.


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