Company Description Location: Newbury (Hybrid) Working hours: Full time 37.5 hours per week - Mon to Fri *Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Job Description This role works with SMARTY's P&L and propositions manager to drive incremental revenue from SMARTY's existing customer base. Optimising the performance of existing propositions such as Refer a friend and groups, as well as achieving P&L targets for Margin through base up-sell, upgrade and cross-sell programs. Working closely with the CVM team to build effective sales campaigns. What you will do: Monetise the launch of new and existing propositions through base management, including Add-on sales, international calling, etc. Manage the in-life revenue & retention KPI's of base programs, including upsell, upgrade and cross-sell programs. Explore all options to create new revenue & retention opportunities for SMARTY, business-casing them to gain approval. Ownership of Refer A Friend and Groups 1.0 & 2.0 performance. Manage and own SMARTY's revenue-driving KPIs: ARPU and Total Revenue. Works with P&L and Retention analysts on analytics to drive optimum results, forecast activity and build in necessary mitigations to achieve P&L targets. Help to create and coordinate SMARTY's revenue performance, reporting performance to all key stakeholders. Work collaboratively with CRM (& other key stakeholders) to create compelling, on-brand base management plans. Qualifications What we are looking for: Ability to analyse data from multiple sources to identify key trends and themes, presenting findings to stakeholders. Experience of identifying opportunities to drive revenue, work to build compelling business cases and ability to launch and optimize new propositions that result in P&L achievement. Experience of coordinating compelling campaigns that engage customers and drive revenue. Strong numerical skills and commercial acumen coupled with an entrepreneurial mindset. Good collaboration skills and ability to present insight in a meaningful way that inspires action. Additional Information. Need to know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. VodafoneThree