SME Group Risk – Team Manager
Salary - £65,000 plus bonus & benefits
Remote
Reporting into the Head of Risk and Health, this role combines team leadership responsibilities with hands-on client management. The successful individual will proactively manage an existing portfolio of SME clients while delivering a high-quality advisory and consulting service across Group Risk and Healthcare products.
The role will also involve managing insurer relationships and overseeing platform/provider arrangements within the Risk proposition.
Key Skills & Experience
* Strong background within the Group Risk market, either from a consultancy/advisory or insurer/provider environment
* Previous people management or team leadership experience desirable
* Excellent understanding of Group Risk products, particularly Group Life and Group Income Protection claims management
* Strong knowledge of the wider Risk and Healthcare markets
* Proven ability to build long-term relationships with both clients and internal stakeholders
* Commercially minded, with experience identifying growth opportunities within existing clients and converting prospective business
* Comfortable engaging with senior stakeholders and building credibility across a wider business
* Experienced in negotiating with insurers/providers to secure favourable client outcomes
Core Responsibilities
* Day-to-day leadership and management of the SME Risk team, including resource planning, delegation, performance management, development, and employee engagement
* Supporting the wider Risk and Health leadership team in driving forward strategic growth initiatives
* Managing a portfolio of corporate Risk schemes across a range of SME clients
* Conducting fact-finds and initial advice meetings
* Preparing market review documentation, reviewing quotations, negotiating with insurers, and producing renewal/review reports
* Delivering client meetings both virtually and face-to-face
* Identifying and developing additional revenue opportunities across the client portfolio
* Handling inbound client, employee, and provider queries
* Supporting new business processes and prospect conversion activity
* Assisting with broader strategic and operational projects, including reporting, technical content, and process improvement initiatives