The post holder will be a key member of the team, providing professional and efficient administrative and clerical support to the Canadian Wing team.
Responsibilities include providing administrative and clerical support, undertaking reception duties within the unit, and offering non-clinical assistance to patients and visitors.
The post holder is expected to deliver a responsive, high-quality service to patients and their relatives or carers.
Additional duties involve supporting the nursing and surgical teams, managing reception within the ward, and assisting patients, families, and visitors with non-clinical needs.
You should be able to work under pressure, prioritize tasks effectively, maintain a polite and pleasant telephone manner, and be courteous when dealing with staff and the public.
Our hospital is rated GOOD overall with outstanding care by the CQC. We are a specialist NHS hospital offering life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond.
Our specialties include conditions of the eyes (corneoplastics), hands, head and neck cancer, skin cancer, reconstructive breast surgery, maxillofacial surgery, and prosthetics, providing regional and national services. We also treat common conditions of the eyes, hands, skin, and teeth, and offer additional services such as a minor injuries unit, therapies, a sleep service, and community-based programs. Patients consistently rate QVH among the top hospitals in the country for quality of care.
Our success is driven by skilled and enthusiastic staff and a strong culture of partnership. We are committed to staff training and development, supporting continuing education and learning.
For further details or informal visits, please contact:
Name: Kim Brinkworth
Job Title: Ward Manager
Telephone: 01342 414450
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