Job number UU03971 Country United Kingdom Region Lancashire Location name Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY Posting End Date 10/11/2025 Band 6b Role Type Permanent Work hours 37 Hours per Week Salary 33,355
đź“‘Key Responsibilities of the Network Analystđź“‘
You'll be responsible for proactively tracking network performance through the provision and analysis of accurate and up-to-date data (from such systems as the NSCADA dashboard) to underpin the DOMS+ process as well as creating engineer packs to provide the Network Performance Engineer with a clear insight into water quality deviations and asset failures for further evaluation and the construction of programmes of investment. You'll also be responsible for:
* Effective liaison with local Network Technical Support Officer (TSO) to ensure actions requiring escalation from DOMS+ are captured effectively and completed.
* Maintaining the audit trails for DOMS+ ensuring that the integrity of the Tier 1 and Tier 2 tracking systems is sufficient to stand up to robust scrutiny.
* Demonstrating the highest standards of safety behaviour and be jointly accountable for the safety performance within their team including site standards investigations and health and safety audits.
* Supporting the Network Performance Engineer in their duties as chair of the monthly pressure meetings.
* Analysis of DG3 failures received by exception and identify root cause in accordance with Company procedure and service level agreements primarily using the INS corporate system, reporting findings and resulting actions to the Performance Team for onward regulatory reporting.
* Proactively challenging data pertaining to DG3 failures (on/off times) if these are perceived to be in error resulting in the risk of inaccurate regulatory reporting. Raising and correcting boundaries and times on/off and raising GSS requests directly from this data on the INS system
* Investigating network water quality exceedances (e.g. network water quality failures and compliance failures at service reservoirs), report the findings of the investigations to the drinking water regulations team and ensure that they are captured in the DOMS+ Tier process for further action where applicable.
* Providing and validate data and information for regulatory purposes, specifically relating to DG2 and DG3.
* Sharing best practice and consistently implement company policy and procedures to improve performance.
* Working with the Network Performance Engineer to provide data and validate information relating to annual reporting (e.g. Pumped Head).
🔎What we are looking for🔎
* Our Network Analyst will be proactive and confident in dealing with a wider team, with a proven ability to manage own workload and work on own initiative to strict deadlines
* Our Network Analyst will demonstrate a high level of competence in analytical reasoning, numeracy, IT literacy, effective manipulation of data and communication skills and the ability to identify, develop and drive through solutions to a wide range of technical and analytical problems
* Display well-developed motivation, teamwork and communication skills. The ability to build good working relationships and to influence and persuade people to deliver their actions, and / or provide the required information on time is essential
* Ideally but not required a proven technical knowledge of relevant Business systems, including INS, Aquavista, Water Quality Infobank, OMS, and STS
* Our Network Analyst will have working knowledge of the Microsoft suite of applications, and more specifically must be a competent user of Excel
* Demonstrate a proven track record of delivering improved productivity and/or high standards of performance
* Have a high degree of resilience to cope with the daily demands on time and resources
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* Enhanced parental leave schemes
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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