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Claims handler

Glasgow (Glasgow City)
Certain Advantage
Claims handler
Posted: 21 July
Offer description

Legal Claims Handler – Glasgow – Salary £25,000 – 30,000 p/a

Are you an experienced Claims Handler or Paralegal looking for a new challenge?
Do you want to join a growing firm, based in Glasgow?
Are you eager to develop your experience within the Personal Injury sector?

We’re partnering with a dynamic and fast-growing legal firm, specialising in personal injury claims. They’re actively seeking a Paralegal or Claims Handler with ambition, organisation, and great people skills to support the claims team and grow professionally into managing a portfolio of pursuer injury cases. This is a fantastic opportunity to join a growing practice, focussed on client care and excellence. You will receive full training and support from a collaborative team daily!

This is a full-time, permanent role, working core business hours Monday – Friday. This role will follow a hybrid working model and have a salary available of up to £30,000 p/a depending on experience.

Are you who we are looking for?

You have excellent communication, negotiation and objection-handling skills
You possess strong organisational abilities and high attention to detail
You are confident using Microsoft Office and case management systems
You are a proactive and professional individual, who is ready to grow your career in personal injury law
You enjoy developing your profile (and that of the firm) in the legal field
You have excellent time and diary management skills
What is the day to day like?

Managing first response calls and referrals from insurer partners and customers
Recording and tracking claim details via the Case Management System (CMS)
Providing advice on claim procedures and gather supporting evidence
Assisting with scanning and distributing mail and correspondence
Delivering exceptional client service and communication
Creating and maintaining cases in CMS and Excel
Conducting chaser calls to clients, medical providers and insurers
Supporting file requests and document preparation
Coordinating internally via Microsoft Teams and Outlook
Working toward handling your own portfolio of pursuer injury claims - pre-litigation and litigated
Meeting with clients and expert witnesses
Analysing evidence, legal research, and draft pleadings, statements and court documentation
Securing interim payments and arrange rehabilitation
Optimising settlement outcomes for clients who’ve faced traumatic experiences
Interested? If so, please send your CV to Chivonne Gray by applying below! Alternatively, please reach out to (url removed) or call (phone number removed) / (phone number removed) for a confidential chat

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