Administrator – Claims Assessment |£24,576- £24,700 Benefits | Hybrid (Warwick) We’re recruiting for an Administrator in Claims Assessment to join a highly respected insurance solutions provider that works with some of the UK’s leading automotive dealer groups. If you’re an organised, customer-focused professional looking to grow your career in insurance and claims, this is an excellent opportunity. What’s on offer for the Administrator – Claims Assessment: Private healthcare, life insurance & critical illness cover Employee Assistance Programme, staff discounts, social events & more Casual dress code and modern Warwick offices with free parking Excellent transport links — close to A46, Warwick town centre, and walking distance from Warwick Parkway Station Hybrid working (2 days from home per week) Monday to Friday, 8:30am–5:00pm (37.5 hours per week) Full training and development within a supportive, collaborative team The role: As an Administrator in Claims Assessment, you’ll support customers throughout the insurance claims process, ensuring they feel informed and supported at every stage Your responsibilities will include: Managing and progressing a caseload of claims Contacting customers to explain the process and provide regular updates Validating documentation and keeping accurate records Delivering empathetic, proactive customer service About you: We’re looking for someone to be an Administrator – Claims Assessment who is: Passionate about delivering outstanding customer service A strong communicator with excellent interpersonal skills Highly organised with keen attention to detail Confident using Microsoft Office and CRM systems Experienced in administration, customer service, or claims handling (insurance or motor claims experience is a bonus, but not essential) If you’re ready to develop your career in a supportive, forward-thinking business, we’d love to hear from you.