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Average uncapped bonus of £5,800 per year (with potential to earn more)
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Role Overview: Workshop Controller
You will be responsible for the smooth operation of the Workshop team on a daily basis, with supervisory duties. Your tasks include allocating jobs based on technical requirements and customer demand, conducting daily huddles to update colleagues on commercial priorities, and focusing on exceeding customer expectations.
This role requires technical expertise, inspiring and mentoring the team to develop their skills, and providing technical support as needed. You will also promote the Halfords Values and embed these within your team.
Exciting Opportunity at Exeter (Marsh Barton)
This centre is set to become a flagship location, featuring upgraded facilities to deliver a first-class customer experience and a great working environment.
Benefits Include:
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most Halfords products
* Discounts on groceries, shopping, insurance, days out, restaurants, and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
* Financial planning support via Wagestream (up to 30% of salary in advance)
* GP Access, available 24/7, 364 days a year
* Share save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing services and healthcare costs
* Pension Scheme & Life Assurance
We support career progression through hybrid training and IMI-approved continuous development.
Skills and Experience:
* Level 3 in Light Vehicle Maintenance or equivalent experience
* Experience managing or supervising a workshop/team to improve performance
* Strong customer communication skills
* Experience delivering technical training and developing colleagues
* Proven ability to exceed customer metrics and support KPI achievement
* Knowledge of health, safety, and quality compliance standards
* Experience with labour scheduling and excellent time management
* Valid full driving license
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