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Customer account manager

Bradford
Jo Holdsworth Recruitment Ltd.
Customer account manager
Posted: 15 October
Offer description

We’re looking for a motivated and commercially minded individual to join a well-established, market-leading business within the manufacturing and distribution sector. This role offers excellent training, genuine career development, and the opportunity to build long-term relationships with major UK brands.


The role

As part of the Commercial Team, you’ll support and manage key customer accounts, ensuring they receive first-class service and support. You’ll work alongside experienced colleagues while developing your own customer base and commercial understanding.


Responsibilities include

* Managing customer relationships and ensuring exceptional service delivery
* Handling enquiries, processing orders, and monitoring stock levels
* Liaising internally between departments to meet customer requirements
* Identifying opportunities to grow existing accounts and increase value
* Preparing and sharing market updates and product information with customers
* Supporting the Area Sales Manager with commercial reporting and project work
* Visiting customers to strengthen relationships and understand their needs (pool cars available)
* Working proactively to resolve issues and ensure high satisfaction levels


About you

* Experience in customer service, account management, or a commercial support role
* Strong communication skills and the confidence to engage with customers at all levels
* Excellent organisational and time management abilities
* A problem-solving mindset and a proactive approach to work
* A genuine interest in understanding technical products and how they benefit customers
* The ambition to develop a long-term career in a commercial or sales environment
* A collaborative attitude with a willingness to support colleagues and share knowledge
* Confidence using MS Office and business systems (training provided where needed)


You’ll benefit from structured training through the company’s Commercial Academy, along with ongoing mentoring and personal development.


Benefits

* Monthly bonus scheme
* Personal Development Plan
* Healthcare and dental plan
* Private healthcare (including dependents after 3 years)
* Pension scheme with company contributions
* Birthday bonus or day off
* 23 days holiday + bank holidays (rising to 28 with service)
* Regular company events and charity initiatives
* Supportive, values-led culture that genuinely invests in people


Location: LS27

Pay: £33,000 - £35,000 OTE

Hours: Monday – Friday 9am – 5pm


If you’re ready to take the next step in your career with a business that values growth, teamwork, and long-term success, we’d love to hear from you!


Due to the amount of response, we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days, please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

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