Job Title: Logistics and Fulfilment Assistant
Location: Hoxton, London
Employment Type: Part-time (2 days per week, Monday–Friday)
Start Date: Monday 26th May
About the role:
We’re looking for a reliable and detail-oriented Fulfilment Assistant to join our studio team in Hoxton. In this hands-on role, you’ll be responsible for ensuring our customer orders are picked, packed, and shipped with speed, accuracy, and care. You'll play a vital role in upholding our high standards of presentation and customer experience.
We’re looking for someone who thrives in a fast-paced environment, has exceptional attention to detail, and brings a positive, can-do attitude to every task. If you're organised, proactive, and take pride in your work, this is a great opportunity to be part of a small, passionate team and contribute to a growing brand.
Key responsibilities:
* Pick and pack customer orders with precision, care and attention to detail
* Assemble, label, and prepare shipping boxes according to brand standards
* Quality check items before dispatch and when stock comes in to ensure they meet brand expectations
* Process and organise customer returns
* Assist with stock handling, including counts and inventory organisation
* Maintain a clean and efficient workspace
* Support general fulfilment and studio tasks as needed
Basic sewing skills are a bonus, but not essential.
What we're looking for:
* A strong eye for detail and pride in delivering high-quality work
* Reliable, punctual, and hands-on with a can-do mindset
* Comfortable working on your feet and handling packages
* Ability to stay calm and focused under pressure
* A team player with excellent communication and organisational skills
* Fast learner with the ability to adapt to new tasks quickly
* Experience in a fulfilment, retail, or similar role is preferred
Qualifications & Experience:
* Minimum 1 year of experience in a fulfilment or stock-related role
* Experience using Shopify and Google spreadsheets
* Previous experience with stock handling and inventory
* Familiarity with working in a small team or start-up environment
* Basic sewing skills (advantageous)
* A genuine interest in Khanum’s and passion for delivering exceptional customer experience
Skills & Attributes:
* Excellent time management and multitasking ability
* Calm and efficient in a busy environment
* Collaborative and able to take initiative
* Confident using fulfilment software and standard office tools
* Organised, thorough, and dependable