Job Description
🌟 Helpdesk Technical Support Operative – Sync Energy 🌟
đź“Ť Location: Telford (On-site)
đź•’ Job Type: Full-time, Permanent (Monday to Friday)
đź’· Salary: Competitive + 10% performance bonus
🏢 Company: Sync Energy (part of Luceco Plc)
⚡ Join the EV Revolution with Sync Energy!
About Us:
Sync Energy, part of the Luceco Group, is a leading manufacturer specialising in electric vehicle charging solutions and battery storage units. Based in Telford, we’re passionate about developing innovative, reliable, and sustainable technologies that support the transition to cleaner transport and smarter energy use. Our mission? To deliver high-quality products that empower businesses and individuals to adopt future-ready energy solutions with confidence.
🛠️ The Role
We’re looking for a proactive and customer-focused Technical Support Operative to join our growing team! You’ll be the go-to expert for our customers, providing best-in-class assistance across all our Sync Energy products. Your day-to-day will include diagnosing and troubleshooting product issues, answering queries, and ensuring our customers receive ti...