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* PERMANENT ROLE
* REPORTS TO DIRECTOR OF HOUSING & SUPPORT
* MANAGE 2 HOUSING OFFICERS
* EXCELLENT WORKING ENVIRONMENT
* MUST HAVE HOUSING SECTOR EXPERIENCE
Role - HOUSING MANAGER - c£45,000 + Benefits
* PERMANENT ROLE
* REPORTS TO DIRECTOR OF HOUSING & SUPPORT
* MANAGE 2 HOUSING OFFICERS
* EXCELLENT WORKING ENVIRONMENT
* MUST HAVE HOUSING SECTOR EXPERIENCE
Our client is a leader in their field and are now looking for an experienced Housing Manager who will be responsible to the Director of Housing and Support for providing excellent delivery of housing & tenancy services, including allocations, rent arrears prevention and recovery, tenancy management and tackling anti-social behaviour. You will manage a small team of housing officers.
Duties and Responsibilities
* Ensure that tenancy services comply with best practice, the law and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated.
* Manage day to day tenancy services expenditure in line with budget.
* Manage, develop and support the Housing Officers
* Ensure the team provides an effective, high quality, customer focussed service including:
* o Allocations, tenancy move-ons and transfers
* o Nominations to the Veterans Nominations Scheme
* o Rent collection and arrears management
* o Housing Benefit information and advice
* o Resident engagement
* o Enforcement of tenancy conditions
* o Dealing with neighbour disputes and anti-social behaviour
* o Tenancy sustainment and support
Skills And Experience
* Demonstrable experience in a housing manager role
* Proven up to date knowledge of Housing law, welfare reform, legal requirements and practical application of legislation
* Strong verbal and written communication skills
* Experience of managing a small team
* Good IT skills
If you feel you have the skills and experience, please upload your CV in the first instance
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
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