Hours: 15 hours per week (3 shifts per week, 6 hours per shift) Shifts: Rota basis, working 3 out of 7 days between 8:00am – 11:00pm (flexibility required, including some weekends/evenings). Please note: shifts are 6 hours in length with no break. Are you passionate about providing excellent customer service and creating a warm, welcoming dining experience? At The Wyldewoods, we’re looking for a dedicated Hospitality Assistant to join our team and help us deliver outstanding service to our residents. What You’ll Do Greet residents warmly as they arrive for meals Assist with seating and provide menus Take food and beverage orders accurately and efficiently Serve meals and drinks in a timely, friendly manner Accommodate dietary preferences and restrictions Clear and reset tables between services Work closely with the kitchen and waitstaff to ensure smooth service Handle concerns and special requests with professionalism Maintain a clean, welcoming dining environment About You Previous hospitality or customer service experience preferred Excellent communication and interpersonal skills Able to multitask and remain calm in a busy environment Compassionate, patient, and attentive to detail Knowledge of food safety and hygiene standards Flexible, with the ability to work weekends (ideally both Saturday & Sunday) Aged 18 What We Offer Pension scheme Enhanced annual leave, including birthday leave Volunteering and wellbeing days Staff rewards and recognition schemes A warm, supportive team environment If you’re enthusiastic about hospitality and want to make a real difference in our residents’ lives, we’d love to hear from you!