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Customer consultant

Bath
Thebodyshop
Customer consultant
Posted: 7h ago
Offer description

About The Body Shop

The Body Shop was founded in 1976 by Anita Roddick with a vision of business as a force for good. Over 40 years, we have pioneered cruelty‑free beauty and remain the original ethical beauty brand. We empower people, enrich our planet, and stand up for what we believe in.


Your role in a nutshell

Support the store management team in driving sales and profit through exceptional customer service on the shop floor at all times. Demonstrate and uphold the company values and vision while ensuring adherence to procedures and policies.


More About the Role

With over 2,000 products, we help customers choose products that suit their preferences. We learn customers' needs and recommend natural, ethically sourced products through Community Trade programmes, building better lives for communities.


What We Look For

* Strong interpersonal skills to build rapport with customers – customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts


Why Join The Body Shop

We are committed to generating positive economic, social, and environmental impact. We fight for what we believe in now more than ever and encourage you to mix things up.

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