Fireplace Gallery Fires & Stoves (Gloucester)
Location: Gloucester (with occasional work in our Cheltenham showroom)
An exciting opportunity has arisen to join our friendly Showroom team at Fireplace Gallery Fires & Stoves in Gloucester.
We are a long-established business specialising in gas, electric, and solid fuel fires, stoves, and surrounds. We’re seeking a confident, customer-focused individual who enjoys working face-to-face with customers in a design-led retail environment.
Previous experience in the fireplace industry is not essential — sales and/or office experience is preferred, and full training will be provided.
What You’ll Be Doing
Providing expert, face-to-face showroom advice and sales support to customers
Creating tailored estimates and design ideas, supporting customers throughout their purchase and installation journey
Processing and managing orders using our computer systems
Handling customer phone calls and telephone orders
Ordering products online and via phone
Liaising with engineers, colleagues, and manufacturers/suppliers
Coordinating installation schedules and managing engineer diaries
What We’re Looking For
Confident communicator with excellent interpersonal skills
Friendly, approachable, and adaptable personality
Computer literate and well-organised
Ability to prioritise and stay calm under pressure
Team player with strong initiative
Full driving licence beneficial but not essential
The Package
Starting salary of £26,000 per annum (depending on experience)
Annual performance-based bonus
4.5-day working week:
Tuesday – Friday: 9am – 5pm
Saturday: 8:45am – 1:15pm
(Total: 36.5 hours per week, with paid lunch breaks)
No Sunday or Bank Holiday work
Closed for a week over Christmas and New Year
Occasional work in our Cheltenham Showroom may be required
If you’re enthusiastic, enjoy helping customers bring their design ideas to life, and want to grow within a respected local business, we’d love to hear from you.
How to Apply:
Please send your CV and a short covering letter by clicking on Apply Now.