What is the job role?
Under the general direction of the Senior Burial Supervisor, and having due regard for the needs of the bereaved, be responsible for the supervision of burials, provide a caring and efficient burial service, and represent the service to a range of stakeholders.
Who are we looking for?
You will be able to demonstrate excellent customer service skills, and communicate in all forms including face-to-face, in writing, and by telephone in a caring and empathetic manner with bereaved families, members of the public, and stakeholders accordingly.
You will have excellent problem-solving capabilities, in-depth knowledge, and a detailed understanding of the Local Authorities Cemeteries Order. You will also have previous experience working within the Bereavement Service industry.
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
1. Members of the Armed Forces and veterans
2. Are currently in care or have previously been in care
3. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.