Roles and responsibilies:
* Lead coordinating and implementing program logistics to achieve impact
* Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
* Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
* Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
* Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
* Conduct program debrief with client and provide full briefing report post event
* Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
* Develop and maintain knowledge of technology and/or software solutions (Cvent)