Job Description
Customer Service SpecialistJoin the Fastest-Growing Team in Healthcare Simulation!Chesterfield, UK | MondayFriday, 9am5pm (37.5 Hours/Week) | £24,000£28,000 + 5% Annual Bonus + Top-Tier Benefits | 25 Days Holiday + Extra Days Over ChristmasAbout the Customer Service Specialist Role:Are you looking for a fresh start or your first big break into a meaningful career? AtSim & Skills, we help healthcare professionals succeed by providing cutting-edge simulation equipment. Were growing fast, that means we need amazing people like you to grow with us.Were on the lookout for aCustomer Service Specialist ; someone whos organised, helpful, a great communicator, and ready to learn.
You dont need loads of experience, well train you up and support you all the way.Key Responsibilities of the Customer Success Specialist::Chatting with our customers via phone, email, and live chatHelping people solve problems and answering questions about our productsProcessing orders and keeping customers updated on delivery timesCreating purchase orders and talking to suppliers to make sure everything runs smoothlyLearning about our awesome products so you can help customers get the best out of themSpotting opportunities and handing leads over to our sales teamKeeping things organised with accurate notes and reportsOccasionally helping in the warehouse (yes, that includes lifting a few boxesdont worry, well show you how)What Were Looking For:A friendly, confident communicatorSomeone with a sharp eye for detailA self-starter who loves solving problemsA team player with a can-do attitudeComfortable using a computer (well train you on the rest)No need for years of experienceif youre reliable, curious, and excited to learn, we want to hear from you.What Youll Get:A salary of £24,000£28,000 depending on experienceUp to 5% annual bonus5% employer pension contributionFull private healthcare, dental, optical & critical illness insurance24/7 GP access25 days holiday + bonus days at ChristmasA close-knit, ambitious team wholl have your backReal development opportunities as we growAt Sim & Skills, we believe inattitude over experience. If youve got the drive to succeed, well give you everything you need to get there. Everyone is welcome herewere building a company where you can do the best work of your life.APPLY NOWfor immediate consideration.TPBN1_UKTJ