Industrial Service Engineer
Location: South West (Field-Based)
Full-Time | Permanent
We are currently seeking an experienced Industrial Service Engineer to join a growing field service team covering the South West region. This is an exciting opportunity for a hands-on engineer who enjoys problem-solving, customer interaction, and working with advanced industrial inspection and weighing technology.
The Role
As a Field Service Engineer, you will install, service and repair a wide range of industrial weighing and inspection equipment. You will be customer-facing, representing the business professionally while delivering high-quality technical support.
Key Responsibilities:
* Service, install and fault-find on a wide range of weighing and inspection systems, including:
o Static scales
o Automatic check weighing systems
o Weigh price labelling systems
o Metal detection equipment
o X-ray inspection systems
o Vision inspection systems
* Diagnose and resolve complex electrical, mechanical and network-related faults
* Carry out calibration and verification to ensure all legal standards are met
* Deliver customer training on equipment operation and best practice
* Produce detailed service and incident reports where required
* Manage and maintain van stock levels
* Maintain calibrated weights and ensure compliance
* Participate in equipment rollouts and refit projects
* Attend training courses and ensure Health & Safety certifications remain up to date
* Work to agreed KPIs and SLAs
* Participate in out-of-hours work when required
* Travel across the UK when necessary, including occasional overnight stays
A company vehicle, tools, laptop and uniform are provided.
What We're Looking For
We are looking for a motivated engineer who thrives in a field-based role and enjoys delivering excellent customer service.
Skills & Experience:
* Strong electrical and mechanical fault-finding skills
* Experience working with industrial equipment (weighing/inspection experience advantageous)
* Ability to diagnose network-related issues
* Excellent organisational and time-management skills
* Strong attention to detail
* Confident communicator with a professional approach
* Comfortable working independently and as part of a wider service team
* Willingness to work outside standard hours when required
* Full, valid UK driving licence
* Valid Safety Passport/ECS card (or willingness to obtain)
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