Job Description
Business Continuity & Operational Resilience Analyst / Manager – Financial Services
(3–6 Month Contract)
Overview: A key contract opportunity for an experienced Business Continuity & Operational Resilience professional to join a leading financial services firm. This specialist will proactively implement and improve business continuity and operational resilience frameworks, support compliance and client requirements, and drive stakeholder engagement. The role focuses on regulated environments (banks, insurance, etc.), with responsibilities across Business Impact Assessments (BIA), Business Continuity Planning (BCP), scenario testing, risk assessments, and client interactions. Immediate start and ability to deliver from day one is critical.
Responsibilities:
* Support incident response and recovery activities to enable the firm to manage crisis events and meet compliance requirements.
* Proactively implement, maintain, and document Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs) across the organisation using program/project management best practices.
* Back-up support to other regional leads as required.
* Collaborate with Business Development, providing credentials, documentation, and process improvements for pitches, tenders, bids, and Client RFI requests.
* Develop and implement the firm's operational resilience framework in line with industry best practices and regulated client expectations (insurance/banking – Bank of England / PRA).
* Identify important business services, map their supporting processes, systems, and dependencies, focusing on continuity of delivery under disruption.
* Set and review impact tolerances for important business services.
* Participate in scenario testing and simulation exercises to assess response and recovery capabilities.
* Coordinate operational resilience risk assessments, with a focus on vulnerabilities, dependencies, and third-party risks.
* Work with business units and support functions to develop, document, and maintain response and recovery plans for critical services.
* Monitor and report operational resilience risks, issues, and incidents; escalate to senior management as needed.
* Engage with regulated sector clients to understand operational resilience requirements and demonstrate the firm’s alignment.
* Continuously improve practices by incorporating lessons learned from incidents, exercises, and client feedback.
* Develop and implement innovative resilience solutions and capabilities.
* Proactively engage and manage stakeholders at all levels, facilitating operational resilience awareness and outcomes.
* Deliver training and awareness sessions for staff on operational resilience principles.
* Maintain documentation and evidence to support client due diligence and audit requests.
* Comply with WHS (Workplace Health & Safety) obligations and, for leaders, supervise/support team members to promote a safe, respectful workplace.
* Support flexible work arrangements with occasional out-of-hours work as required.
Essential Experience & Skills:
* Proven Business Continuity/Operational Resilience experience at an enterprise/divisional level, ideally as an SME or trusted adviser on the business side (risk, operations, third-party risk).
* Demonstrated expertise implementing BIAs and BCPs organiSation-wide, using program/project management methodologies.
* Experience as a Business Continuity Analyst/Manager, preferably with ServiceNow BC module and business requirements elicitation.
* Knowledge of Power BI for developing online dashboards and reporting.
* Commercial acumen, strong communication, confidence, and stakeholder engagement skills – able to interact at Partner/C-suite level.
* Experience in regulated financial services environments (banks, insurance), familiar with Bank of England/PRA requirements.
* Able to work independently and deliver immediate value in a short-term, fast-paced contract environment (3–6 months).
Desirable:
* Experience with operational risk, enterprise risk, crisis management, and third-party risk in financial services.
* Continuous improvement mindset and ability to identify/implement innovative solutions.
* Training delivery experience.
To Apply: If you’re a financial services operational resilience and business continuity expert ready to hit the ground running, contact our team today to discuss this contract role. Must have the right to work in the uk and pass background checks