Hayley Group Limited has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our BML Hayley Wolverhampton branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Group is the largest independent distributor of MRO engineering products and consumables (bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. Working hours: 40 hours per week, Monday - Friday. About the role: As part of our internal sales team, you’ll play a key role in ensuring an efficient and professional response to all incoming enquiries and orders, delivering excellent service while driving profitable sales across our full product range. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. Your responsibilities will also include undertaking a variety of purchasing and administrative tasks such as placing orders, raising invoices, and supporting the wider sales and purchasing functions. You’ll take ownership of maintaining branch and customer stores to a high standard, ensuring stock is replenished promptly and efficiently. Building rapport with customers will be essential, helping to establish trust and credibility through excellent service and product knowledge. Above all, you’ll take personal responsibility for ensuring that every customer requirement is fulfilled accurately and on time. What we're looking for in our Internal Sales person: Proven internal sales experience. Knowledge of MRO/Engineering products is desirable, however full training will be provided. Ability to explain technical concepts and solutions to both technical and non-technical stakeholders would be an advantage Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills. Ability to work independently and as part of a team. Full UK Driving Licence as occasional visits to some clients may be required. What you'll get in return : Included in the company's bonus scheme. From 23 days annual leave (plus public/bank holidays) increased with length of service. In-house training provided through Hayley Inspire. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare scheme. Wellness programmes. Uniform and PPE provided. Excellent opportunities available. The recruitment process: Adverts will close on Sunday 2nd November, however we may close the advert early depending on the level of applications. Shortlisted applicants with have an initial screening call with our Talent Acquisition Coordinator. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here careers@hayley-group.co.uk. We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales person - we'd like to hear from you!