Role: Accounts Officer
Based: Ballymena
Hourly rate: £14.35
Hours : Full time, Monday - Friday, 37 hours each week
Duration: Ongoing temporary contract to cover a vacant post
Essential Criteria:
BTEC Higher or equivalent qualification PLUS one year's general administrative experience
OR
BTEC National or equivalent qualification PLUS two year's general administrative experience
CV to show experience of decision making, teamwork & prioritisation
About the role:
The primary role of the Accounts Officer is, as part of a specialist team working in
designated geographical areas, to provide administrative and investigatory role
with regard to a range of accounts including: current tenancies, possession use
and occupation, former tenant debt and legal costs as allocated by the Line
Manager, in line with agreed Income Collection Unit/Designated Business Unit
responsibilities. The Accounts officer will take approved appropriate actions when
all reasonable and feasible attempts to recover debt have been exhausted whilst
fulfilling the following purpose for customers
Duties Include:
* Carrying out arrears prevention
* Liaising with other departments in relation to tenants Universal Credit / HM
* Assisting vulnerable tenants with rate applications
* Setting up direct debits
* Accounts Officer Duties-Collecting rent in a timely manner.
* Preparing Cases for Court.
* Visiting tenants at work and home at a time suitable to them.
* Activating and amending Direct Debits.
* Contacting Former tenants for Recoverable Damages and Legal Fees
* Referring tenants to outside agencises including Financial Inclusion Officer or
* Advice Ni depending on their needs
* Assisting tenants with applying for Universal Credit and Rates.
Facilities and Equipment
* Breaks: Minimum 20 minutes break- can be taken flexibly between 12pm-2pm
* Facilities: Access to a car essential for Visits
If you would like to be considered for this role or find out more, please use the link below to email you CV to Julie. All details are treated in the strictest confidence.
If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us.
Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.
Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.