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Our client has a fantastic new opening for an Operator to join their busy operations team on a full time permanent basis in Aberdeen.
This role is full time based in their Aberdeen office with the requirement to travel to vessels when required and on call duty every 4 weeks.
General responsibilities:
* Responsible for the execution, implementation and supervision of assigned commercial contracts, time and spot charters as well as achieving the highest financial results, therefore:
* discusses daily operational issues with Vessel Owners and Ship Managers
* has daily contact with the assigned vessels and assists them
* ensures that the vessel complies with all requirements under the Charter Party
* closely monitors vessel performance and ensures that they comply with policies
* ensures that the vessel’s daily position and performance is recorded
* ensures that hire/freight invoices are issued and paid in accordance
* ensures that provisions for any claims/ by debts are administered
* briefs and/or debriefs masters on commercial/operational issues;
* visits the assigned vessels at least once a year
* analyse customers feedback to ensure structural improvements
* Ensures and facilitates smooth communication between various parties involved in the execution/implementation of commercial contracts (e.g. vessels, commercial managers, technical managers and other parties)
* Provides reports and analyses to the Operations Manager, to support tactical decisions and/or to offer advise to the benefit of the trading result and/or the effectiveness of the commercial contracts
* Maintains and updates voyage accounts, pool administration and reports to measure the effectiveness of vessels employed/operated
* Responsible for handling all customer complaints in consultation with the Operations Manager
Competences required for the role:
* Co-ordinating and monitoring
* Customer and service oriented
* Problem analysis
Essential skills, knowledge and experience:
* Bachelor’s degree/ Higher Vocational Education (marine) or equivalent.
* Experience in a similar maritime commercial position and/or seagoing experience on vessels at deck officer level
* Preferably 4 years’ experience in specific function
* Excellent verbal and written communication skills in English
* Excellent reporting and presentation skills
* Knowledge of MS Word, Excel, PowerPoint and voyage administration
Please note: Applicants must have the RTW in the UK and stay within daily commute distance to Aberdeen. No relocation or sponsorship are provided for this role.
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