An understanding of community engagement, participatory practice, and volunteer engagement, management, and innovationexcellent communication and relationship-building skills, including the ability to coach and support others and work collaboratively across teamsa proactive, empathetic, and inclusive approachconfidence in using data and insight to guide decisions, with experience of improving and innovating processes and systemsself-motivation and confidence working independently, with the ability to take initiative and manage your own workload effectivelyknowledge of relevant legislation, including safeguarding, GDPR, and equalityexcellent organisational and planning skills to deliver team prioritiesCommunity, Participation & Volunteering Co-ordinatorSouth and East Lakes is an area of exceptional cultural and ecological significance. Our land spans over 14,000 hectares, from Eden to the southern tips of Coniston -featuring iconic landscapes and a network of key visitor destinations anchored by Windermere, England’s largest natural lake.At the heart of our approach are relationships, honesty, and trust. We work collaboratively, internally, and externally, valuing listening, sharing knowledge, and enabling others to deliver our ambitious strategy.With your experience in volunteer management and partnership working, you’ll build strong, collaborative relationships with local communities and organisations combining your enthusiasm for public engagement with your passion for nature and the outdoors.You will co-ordinate our community engagement and volunteering efforts, placing people at the heart of our plans. This includes creating inclusive volunteering opportunities, supporting, and valuing volunteers, and fostering community-led activities that help restore nature and heritage.Championing best practice, supporting colleagues, and ensuring our systems and data are well managed, you will be innovative and remove barriers to participation, making sure everyone has the opportunity to be actively involved.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 15 February 2026 Important notice In line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy.To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 170887IRC170887AmblesidePermanent p/t (1560 hrs py)Ends: Feb 15th 237.4 mi from undefinedJoin us in one of the most inspiring landscapes in the country and help connect people, nature, and heritage through volunteering and community engagement.As our Community, Participation & Volunteering Officer, you will champion the value of engagement, support the team to co-ordinate activities, and help grow and diversify opportunities so more people can get involved. This is a dynamic, varied role that requires excellent organisational skills and a proactive approach to problem-solving.The role involves some evening and weekend working and regular travel across the portfolio. Work base options are available in Windermere, Coniston, Ullswater, Grasmere, or Ambleside.This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. Grasmere, The Hollens, Ambleside, LA22 9QZCompliance.Eligibility to Work in the UK13.74 per hour