Permanent Customer Service Administrator based in Denton, £26,500, immediate start
Your new company A well‐established manufacturing business based in Denton is looking for a Customer Service Administrator for their friendly office-based team. The company offers a positive working environment, onsite parking, generous holiday allowance, and a range of additional benefits.Your new role As the Customer Service Administrator, you will be the first point of contact for all customer enquiries, delivering an exceptional level of service at every stage of the customer journey. Your responsibilities will include:
* Handling incoming customer queries via phone and email
* Processing customer orders accurately and efficiently
* Providing quotes and product information
* Managing delivery schedules and coordinating with internal teams
* Overseeing the end‐to‐end customer order process to ensure a smooth and timely service
What you'll need to succeed To thrive in this role, you will bring:
* Excellent customer service skills and confidence in dealing with customers directly
* Strong communication skills, both written and verbal
* High attention to detail and accuracy when managing orders
* The ability to multitask in a fast‐paced environment
* A proactive approach and positive attitude
What you'll get in return
* Salary: £26,500
* A permanent, secure role within a stable and growing company
* A welcoming office culture and supportive team
* Onsite parking
* Competitive holiday allowance
* Additional company benefits
What you need to do now