Since 2002, we’ve been the trusted partner for global food brands, helping them make a lasting impression on today’s food lovers.
As innovators, we specialise in bespoke plant-led ingredients and menu solutions that bring bold, creative flavours to the table. From major foodservice brands to food manufacturers and recipe kit providers, we collaborate to inspire, innovate, and deliver high-quality ingredients for on-trend dishes.
We believe that great ideas come from all areas of the business. That’s why we foster a collaborative, open, and diverse environment for both our teams and our customers. We treat everyone with respect and integrity, creating an inspiring environment where we can all work, learn, and grow together.
Joining Natural Innovations is also joining a community that nurtures its workforce, with regular food events and staff recognition. We strive to ensure our colleagues are rewarded for their dedication and hard work, while working together to produce products to a high standard.
The role is to ensure quality is maintained at all levels of production. Supervising the QA team and coaching the Operations team to drive quality and maintain due diligence to food safety. A strong decision making that ensure quality is at the forefront of how we operate.
Key Responsibilities:
·Adhere to Natural Innovation Health & Safety policies and procedures at all times
·Adhere to Natural Innovation to GMP standards, policies and procedures at all times
·Responsible for the supervision of the day-to-day QA function on shift, ensuring the operations team is adequately supported with QA resource where required to successful run a shift.
·Responsible for the coaching and development of the QA team
·Accountable for the QA team duties and tasks to ensure that they are completed on time and accurately
·Accountable for the investigation of Quality related incidents, including; non-conformances, customer complaints etc
·Responsible for driving complaint reduction plans across the site in conjunction with the Operations team to support the Technical Services team.
·Supporting the QA manager with any day to day tasks required to fulfill customer requirements
·Helping to drive down Quality Complaints with carrying out process checks or in depth investigations
·Reasonable requests to carry out other duties that may be required to fulfill the businesses strategic and operational effectiveness.
· Confident and competent communicator at all levels
· Strong negotiation skills
· Proactive in approach to practical problem solving
· HACCP Level 2
· Food Safety Level 2
BENEFITS
·A competitive salary
·A supportive management team with an open door policy
·8% contributory pension (5% contributed by you)
·Access to an Employee Assistance Programme
·Access to a discounts platform offering discounts at many high street stores
·Membership to The Company Shop based in Long Eaton
·Regular team lunches, Christmas hampers and team building events
·Opportunities to develop by taking part in recognised courses
·Opportunities to progress with a promote from within attitude
·Close to good transport links (bus and tram) with car parking available on site
Our core values
Innovative partners: Our partnerships are built on a shared passion for innovation, exceptional quality products and an agile and responsive approach to business. We understand what our customers need, and we deliver it.
Quality commitment: We’re dedicated to delivering exceptional quality in everything we produce. That means meticulous attention to detail and incredibly high standards. From sourcing raw ingredients to maintaining rigorous food safety and technical standards, our partners can always count on our unwavering quality, consistency, and reliability.
Inclusivity matters: Great ideas come from all areas of our business. That’s why we work collaboratively, fostering open, diverse and inclusive spaces for both employees and customers. By treating everyone with respect and integrity, we create an inspiring environment for us all to work, learn, and grow.
Planetary care: Our commitment is to prioritise the health of the planet and employ sustainable practices that protect and restore it. Through responsible sourcing, ecofriendly operations and innovative solutions we strive to minimise our footprint and ensure a positive impact for future generations.