Job Description
Housing & Support Officer - Permanent
Location: Uxbridge
Hours: 40 hours per week on a shift rota including weekends
Shifts: Between 8am and 8pm with varying shift patterns
Salary: £27.5k – 28.5k
An exciting permanent opportunity has arisen for a passionate and enthusiastic individual to be part of a well-established charity in Uxbridge. This role will focus on supporting vulnerable homeless persons, whilst they stay within temporary accommodation.
Role responsibilities:
* Deliver emotional and life skills-based support, assisting service users with day-to-day tasks
* Complete support plans and risk assessments with the service users
* Enforce tenancy conditions in line with procedures including low-level anti-social behaviour and rent arrears
* Offer specialist knowledge and insight into rent arrears helping tenants with budgeting
* Carry out regular estate inspections
* Offer advice and assistance to tenants regarding their benefit entitlements
* Provide support and advice to tenants in relation to issues concerning their tenancies
* Manage void properties to ensure the quickest re-let times including carrying out viewings and sign-ups
Essential requirements:
* An Enhanced DBS with the Adults and Children’s lists checked from within the last 3 years or willingness to apply
* Knowledge of working with vulnerable clients with mental health and substance misuse issues
* Working knowledge of support plans and risk assessments