Our successful local client has an immediate requirement for an ambitious Machine Shop Manager. This position will manage and lead a team of CNC and Manual Machinists in allocating workload and managing the day to day operations in the Machine Shop. It requires the job holder to co-ordinate resources and liaise with internal and external key stakeholders to ensure work is delivered on time and to a quality standard. Duties and Responsibilities: Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations Provide technical advice to Machinists and support with programming. Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs Ensure supplies are ordered for each job and liaise with the Buyer regarding any issues Assist with estimating, project management, materials purchasing and quality checks Make recommendations to improve efficiency and minimise down time Manage machine maintenance and repair as repaired Liaise with software providers in relation to CAD CAM software issues. Ensure correct job numbers are used and that time records are correct Provide oversight and check job estimates Regularly report progress on each job and quickly communicate delays or concerns with the General Manager. Report on manpower overruns or shortfalls Act as a technical adviser on key projects and other areas of the business as requested Work with the Operations Manager to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate Identify client’s needs and demonstrate our services to them, which may involve technical descriptions of manufacturing and the way they may be used Receive and review feedback from customers and follow up to ensure customer satisfaction Work with Operations Manager and Directors to investigate customer complaints and concerns arising from manufacturing and suggest appropriate solutions. Discuss with team to identify appropriate course of action Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills Promote a Health & Safety culture within the business Any other duties as may reasonably be requested Minimum Qualifications: Qualified CNC Programmer/Setter/Operator Position Competencies: Good supervisory skills Attention to detail and commitment to quality standards Planning and scheduling skills Knowledge and experience of quality control processes Excellent machining skills. To apply, or for more detail, please reach out to Steve Johnstone at Morson Talent (with your latest cv and salary expectations) to (url removed)