Summary: Do you enjoy solving problems? Are you a great team player? Do you always see the job through? If so, this could be the opportunity for you… We want to be the water company people want to be supplied by and want to work for. As a Leakage Technician, you’ll use your initiative and problem solving abilities to help reduce water leakage across our water supply network. Each year, we strive to achieve the leakage targets set for us by our regulator (OFWAT). You’ll use new technologies and innovative methods so that we can deliver better results. You’ll perform a full range of leakage detection activities such as working form DMA plans and data, noise logging and step testing. It’s your knowledge and ability to assess and diagnose problems that will enable you to find the best solutions to problems. In this role, you’ll also support when interruptions or incidents affect our customer water supply. You will have the full support of your team and manager, but a good knowledge of leakage network distribution water operations would be preferable. You’ll work 37 hours a week on a shift rota between Monday and Saturday and will have access to your rotas and schedule in advance to plan ahead. Main responsibilities: You’ll investigate and locate hidden leaks. You’ll assist customers in resolving supply pipe leaks and other plumbing issues. You’ll maintain knowledge of leakage network distribution water operations, pressure reducing valves, valve operations, flushing, mains tracing You’ll liaise with SEW distribution staff and their contractors on leak repairs. You’ll liaise with SEW customer contact centre staff, Production Staff and other SEW staff on leakage team activities. You’ll liaise with and assist SEW customers as required. You’ll update the asset data base where errors found in the field. You’ll maintain knowledge and experience of leakage detection activities and competent in the use of leakage detection equipment. You’ll meet administrative requirements of the role (e.g. inputting work onto Nomad, GIS and other corporate systems). What you'll need: Skills / Experience / Qualifications You have experience of leakage detection techniques, including correlators, ground microphones, pipe tracing and enigma loggers. You’ll have knowledge of leakage network distribution water operations, pressure reducing valves, valve operations, flushing, mains tracing. You preferably know how to carry out Step Tests if needed. You’re a street works qualification holder. You’re trained in national water hygiene (blue card). You have good communication and customer service skills. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career’s website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £28,344 to £37,533 company van standby