An experienced Contractor Manager is required to join a very reputable Property Insurance Claims Management Practice who are renowned within the industry for delivering an exceptional service working alongside Insurers, Managing General Agents, Loss Adjusters, Solicitors and Third-Party Insurers. This is a high-level role with a genuine opportunity for the right individual to progress to Director level and be part of the Board.Providing a high-quality buildings re-instatement and repair service via their already strong and established team of experts including Technical Claims Technicians and a Surveying Team providing a seamless first-class customer & client experience working closely with an already established panel of fully vetted network of building contractors.Remote working, office based or hybrid with occasional travel nationallyKey purpose of the role:As Head of Contractor Services, you will lead the strategy, performance, and growth of a national repair network and hold responsibility for sourcing, accrediting and managing a diverse, high-performing network of contractors who deliver property repairs and reinstatement services in relation to property claims.Key responsibilities:Network strategy & GrowthSupplier Relationship ManagementPerformance & Operational DeliveryClient ManagementQuality, Compliance & RiskFinancial ManagementLeadership & CollaborationQualifications & Experience:EssentialProven senior experience in Contractor Management, network leadership or supply chain governance within property repair/reinstatement, insurance supply chain/loss adjusting/claims managementA strong track record in sourcing, onboarding and developing contractors across multiple trades/specialismsIn-depth knowledge of building repair processes, UK building and regulations and H&S complianceExperience in insurance property claims environments or working with insurers, loss adjusters or TPA'sA broad understanding of principles of insurance, risk management and claims handlingExperienced in managing contractor delivery against defined scopes of works and schedules of ratesExcellent stakeholder engagement and leadership skillsDesirableProfessional memberships or certificates/qualifications i.e.MCIOB, MRICS, BDMA, CII/CILA, CIPS, NEBOSH/IOSH, PRINCE2/APMA degree in Construction Management, Building Surveying, Procurement, Business Management or a related disciplineKnowledge of FCA, data protection and supply chain and governanceExperience with digital scheduling software, contractor management systems and data analytics toolsSalary & Benefits:Competitive basic salary plus car allowance, bonus, pension, healthcare and flexi holidays.