Customer Service Administrator - Tewkesbury
Opportunity to join a growing company thats over 40 years old.
Annual Salary £24,784.50
Hours: Full time 09:00-17:30 - Monday to Friday
Automatic enrolment into Pension Scheme
Location: Tewkesbury
Job description
About the Role
We are looking for a team member who is passionate about delivering exceptional Customer experiences. You will be part of a Customer Service team who are the primary point of contacts for their customers, ensuring they feel supported and valued.
What Youll Be Doing
Primary Contact: Handle inbound enquiries via phone and email with enthusiasm and professionalism
Problem Resolution: Use your initiative to troubleshoot issues and provide effective solutions at the first point of contact
Records Management: Maintain accurate records of all customer int...