This role plays a key part in delivering seamless Microsoft 365 tenant‑to‑tenant migrations across a broad spectrum of customers—from small businesses to large enterprises. You'll be involved throughout the full project lifecycle, from initial scoping and planning through to execution, leveraging your technical expertise and familiarity with tools such as Quest On Demand and ShareGate to ensure smooth and successful migrations.
You’ll also have opportunities to collaborate with our sales and presales teams, providing valuable input during the early stages of customer engagement and helping to shape tailored migration strategies. Beyond project delivery, you’ll play an important role in sharing your knowledge, supporting colleagues, and contributing to the ongoing growth and capability of the wider team.
Responsibilities
* Take responsibility for Microsoft 365 tenant‑to‑tenant migration projects for a wide variety of small, medium, and enterprise customers.
* Utilise knowledge and previous experience to scope opportunities and use Quest On Demand / ShareGate to carry out the migrations.
* Support presales efforts by advising the sales team and customers, and gathering requirements.
* Provide specialist guidance and advice to less experienced colleagues to ensure the growth and development of the team.
Qualifications
* Advanced Microsoft 365 skills, including hybrid configuration.
* Knowledge of tenant migration tools and methods such as BitTitan MigrationWiz, SkyKick, Quest On Demand, and AvePoint.
* Experience with the Enterprise Mobility and Security suite, including Entra Premium, Conditional Access, Microsoft Information Protection, Identity Protection, and Intune.
* Proficiency with Entra ID Connect, including seamless single sign‑on (SSO) and passthrough authentication.
* Previous knowledge or certifications in Quest On Demand and ShareGate (advantageous; full training and certifications provided).
* Microsoft 365 Certified: Messaging Administrator Associate or Expert.
* Microsoft 365 Certified: Security Administrator Associate or Expert.
* Experience with Active Directory, including AD FS.
Softcat's Professional Services department delivers customer‑facing technical solutions. The department consists of a growing team of sixty consultants and engineers specialising in Datacentre, Networking and Security, Cybersecurity, Workspace and Data, Automation and AI solutions; dotted all over the UK. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture‑driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Hybrid working
* Working flexible hours – flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
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